FAQ

How can I access my application logs?

To display the application log file (app file), run the following command:

upsun log app --tail

All the log messages generated by your app are sent to this app file. This includes language errors such as PHP errors, warnings, notices, as well as uncaught exceptions.

The file also contains your application logs if you log on stderr. This log doesn’t include the default laravel.log located in /storage.

With Laravel, you can change your logging configuration to use memory and stream php://stderr. In your config/logging.php file, add or update the following configuration:

'memory' => [
    'driver' => 'monolog',
    'handler' => Monolog\Handler\StreamHandler::class,
    'with' => [
        'stream' => 'php://stderr',
    ],
    'processors' => [
        // Simple syntax...
        Monolog\Processor\MemoryUsageProcessor::class,

        // With options...
        [
           'processor' => Monolog\Processor\PsrLogMessageProcessor::class,
           'with' => ['removeUsedContextFields' => true],
       ],
    ],
],

What’s this “Oops! An Error Occurred” message about?

The Oops! An Error Occurred message comes from your app and is automatically generated based on the Laravel error template.

The server returned a “500 Internal Server Error”

If your app’s working as expected locally but you see the previous error message on Upsun, it usually means you have a configuration error or a missing dependency.

To fix this issue, search your application logs. They likely contain an error message describing the root cause:

upsun logs all
  [app] [14-Aug-2020 10:52:27 UTC] [critical] Uncaught PHP Exception Exception: [...]
  [app]
  [php.access] 2020-08-14T10:52:27Z GET 500 2.386 ms 2048 kB 419.11% /
  [access] 78.247.136.119 - - [14/Aug/2020:10:52:27 +0000] "GET / HTTP/1.1" 500 843 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36"

If the error occurs on a preview environment, or on the main environment of a non-production project, you can also enable Laravel’s dev/debug mode to inspect the cause of the error via the APP_DEBUG environment variable in your .environment file or via upsun console:

# Enable debug mode
export APP_DEBUG=1
# Disable debug mode
export APP_DEBUG=0

Other issues

For other issues unrelated to Laravel, see Troubleshoot development.

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