Upsun User Documentation

Monitor your billing information

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To help you manage costs related to your organization, Upsun provides estimates for the current month and the next.

You can set billing alerts to ensure you don’t overspend, and track resource usage on each of your projects.

For details on costs, see the Upsun pricing page.

Access your organization billing information Anchor to this heading

To access your organization billing information in the Console:

  1. Navigate to your organization.
  2. Open the user menu (your name or profile picture).
  3. Click Billing.
    The Overview tab is displayed. You can view your current month and next month estimates.

Organization billing information in the Overview tab

Current month estimate Anchor to this heading

The Overview tab shows an estimate of how much you may be charged at the end of this month.
This estimate is based on:

  • Your organization settings (user management settings, number of projects, potential add-ons, support SLA, etc.)
  • Your resource allocation on each project

The estimate includes the history of changes made since the beginning of the month. It cannot be 100% accurate, as it is impossible to know exactly what your future usage will be.
However, for maximum accuracy, the current month estimate includes three underlying estimates, each with its own calculation:

User management estimate Anchor to this heading

The following formula is used to estimate how much user license and user management add-on fees may cost you this month:
unit price x prorated quantity.

Item Description
unit price A fixed unit price.
prorated quantity An average of past changes and current settings, applied for all the remaining days in the month.

All items used for the calculation are displayed in the Overview tab.

Accumulated resource usage estimate Anchor to this heading

The resources consumed for builds, bandwidth, and log forwarding are accumulated resources.
The following formula is used to estimate how much accumulated resource usage may cost you this month:
current accumulation + (unit price x daily average x remaining days in the month).

Item Description
current accumulation The amount of accumulated resources you have effectively used so far this month.
unit price A fixed unit price.
daily average An average based on the accumulated resource usage you’ve had over the last 30 days.

All items used for the calculation are displayed in the Overview tab.

Allocated resource usage estimate Anchor to this heading

The resources consumed by your applications and services (CPU, RAM, and storage) are allocated resources.
The following formula is used to estimate how much allocated resource usage may cost you this month:
unit price x prorated quantity.

Item Description
unit price A fixed unit price.
prorated quantity An average of past changes and current settings, applied for all the remaining days in the month.

All items used for the calculation are displayed in the Overview tab.

Next month estimate Anchor to this heading

From the Overview tab, you can also access an estimate for next month.

Like your current month estimate, it includes your organization settings and resource allocation on each project. However, your next month estimate does not include any history of changes.

It is solely based on your current organization settings and resource allocation, and shows what you may be charged if you don’t make any changes until the end of next month.

The following formulas are used:

  • unit price x current allocation to estimate how much user license, user management add-on fees, and allocated resources may respectively cost you next month.

  • unit price x daily average x 30 days to estimate how much accumulated resources may cost you next month.

Invoice Anchor to this heading

Your invoice provides definitive information on what you will be charged. It is calculated at month-end close, and includes your actual organization settings and resource usage.

To access your current invoice and a history of past invoices, open the Invoices tab:

Invoices tab in the Console

Set a billing alert Anchor to this heading

You can set billing alerts to receive an email when your current month estimate reaches a defined threshold.

To set a billing alert on your organization:

  1. Navigate to your organization.
  2. Open the user menu (your name or profile picture).
  3. Click Billing.
  4. In the Overview tab, click Set alert.
  5. Enter a threshold.
  6. Click Create alert.

Note that you can edit or delete a billing alert by clicking the billing alert button in the Overview tab:

Billing alert button in the Console

Track resource usage on a project Anchor to this heading

You can track costs related to resource usage on a specific project in the Console. To do so, after you’ve set or updated resources on your project:

  1. Navigate to your organization.
  2. Open the user menu (your name or profile picture).
  3. Click Billing.
    Your current month estimate shows how much each project in your organization is expected to cost this month.
  4. You can select a project to view resource allocation and usage details.
    To do so, click More next to it, and select Project Billing.

    Project billing information in the Overview tab

For information on resource-related costs, see the Upsun pricing page.

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